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Support

Quick answers below. If you are still stuck, we reply to every email.

How does the battery work?
Every habit has a battery from 0 to 100%. Doing the habit charges it (+25%); missing a day only dips it (-25%), so your progress never resets to zero. Stay at 70% or above and the habit is in the Green Zone.
What happens on a rest day or when I am sick?
Rest days and recovery are built in. You can mark a day as rest or skip it guilt-free, and your battery holds instead of draining. After hitting empty, Recovery Mode softens the drain for a few days so you can get back on track.
How do I restore my purchase on a new device?
Open the app, go to Settings › Restore Purchases. Your premium access is tied to your App Store or Google Play account and will be restored automatically.
How do I cancel my subscription?
Subscriptions are managed by the store, not by us. On iPhone: Settings › your name › Subscriptions › Habit Battery › Cancel. On Android: Google Play › Profile › Payments & subscriptions. Access continues until the end of the paid period.
How does the free trial work?
You get a free trial when you start premium. It converts to a paid subscription at the end of the trial unless you cancel at least 24 hours before it ends. You can cancel any time from your store account.
Where is my data stored? Can I move it?
Everything stays on your device. There is no account and no cloud. Use Settings › Data to back up to a file, and restore from that file on another device. See our Privacy Policy for details.
I found a bug or have a feature idea.
We would love to hear it. Email us at info@htisoftware.com with what happened (and your device model if it is a bug) and we will take a look.

Still need help?

We read and reply to every message, usually within a couple of days.

Email info@htisoftware.com
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